| Item | Fee / Policy |
| Membership | $20 |
| Due date for bills | 22 days after bill date |
| Penalty (accounts with unpaid balance after due date) | Penalty (accounts with unpaid balance after due date) 10% of first $30 plus 2% of remaining balance |
| Deposit for new accounts | 2 times average bill (under certain conditions) |
| Deposit for customers | 2 times maximum bill (under certain conditions) |
| Connection charge | $25 during regular hours |
| Meter test at member's request | $35 plus mileage |
| Collection charge | $25 |
| Reconnection charge | $50 during regular hours |
| Checks returned unpaid | $30 (The returned check charge shall be the maximum collection fee amount under Ark. Code Ann. § 4-60-103) |
| Meter tampering service charge | $79 |
| Reconnect fee | $50 during regular hours |
| Service outage caused by failure on customer's wiring or equipment | $25 during regular hours or $50 after hours |
| Meter reseal fee | $25 each |
| Meter loop | Actual cost |
| Meter loop relocation | $100 |
| Meter loop removal | $50 |
| Security light relocation | $50 |
| Pole relocation | Actual cost |
| Line relocation | Actual cost |
