Once you report an outage, please give SWAECC time to respond and repair the damage. The cause of the outage may be miles from your home, and thus you may not see SWAECC vehicles in your area. If your power has not been restored within a few hours of your first call, please call again and report your outage. You should also call again if power is restored to your neighbors, but not to your home.
If severe weather strikes, such as a tornado, ice storm or blizzard, it may be several days before power is restored to all SWAECC customers. During such an extended outage it is helpful if customers call and report their outage each morning.